Defense Commissary Agency Store Associate in Fort Campbell, Kentucky

  • Duties



The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. It is DeCA's goal to have a workforce that is representative of the nation's diverse cultures and backgrounds. We strive for a work environment of world-class enterprise leaders and an engaged, highly motivated, and capable workforce with a results oriented performance culture. The DeCA operates a worldwide commissary system that provides quality grocery products at cost to active duty military personnel and retirees, members of the Reserve and National Guard, and their families. The agency employs about 18,000 people and its annual sales exceed $6 billion.

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Assist customers answering questions such as item price or location and handling bulky/ heavy items. Operate an electronic checkout system to record unit price, total customer purchase and make correct change. Perform a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items. Review stock levels and gather inventory data in order to maintain the Computer Assisted Ordering (CAO) system. Prepare and maintain a variety of documents to order commissary items, reconcile invoices and submit requisitions. Maintain security, safety and sanitation practices and procedures.

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

1101 General Business And Industry

  • Requirements


Conditions of Employment
  • Must be a US Citizen
  • Must apply by 11:59 EST on the closing date of vacancy
  • Work Schedule: Part Time 64 hours biweekly
  • Tour of Duty:Irregular Schedule including nights, weekends and holidays
  • Permanent change of Station (PCS) Cost: ARE NOT Authorized
  • Position Sensitivity: Non-Sensitive
  • Security Requirements: Non-Sensitive
  • Overtime: Occasionally:
  • Temporary Duty (TDY) Travel: N/A
  • Fair Labor Standards Act (FLSA): Non-Exempt
  • Bargaining Unit Position: Yes
  • Drug Testing: Not Required
  • Physical Requirement: Ability to frequently lift, push, pull, carry and handle items weighing between 30 and 40 pounds without assistance.
  • Obligated Position: No
  • Those selected from this announcement may be required to serve a two year probationary period

In accordance with the Group Coverage Qualification Standards for Clerical and Administrative Support Positions, applicants must possess the following: Applicants must possess at least one year general experience or have two years of education beyond the high school level that has been completed in an accredited business, secretarial, technical school, junior college, college or university or have a combination of qualifying experience and education.

Examples of General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of a Store Associate..

Volunteer Experience: Your Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Appropriate education may be substituted for or combined with experience. This education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See for more information.

Transcripts must be provided if you are using education to qualify. Failure to provide transcripts will result in you being rated ineligible for this position. We accept unofficial transcripts as long as they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Transcripts must be received by this office no later than 11:59PM EST on the closing date in order to be considered.

Additional information

REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.

Re-employed Annuitant: A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re-employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008.

"Re-employed Annuitant: Does Not Meet Criteria" the vacancy does not meet the criteria for appointment of annuitants (irrespective of eligibility or qualifications). Annuitant applicants are advised, in accordance with DoD Policy, that further consideration for the vacancy is not permitted.

If you are using part-time work to qualify for this position, be sure your resume reflects the beginning and ending dates of your employment and the number of hours you worked per week.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Specifically you will be evaluated on the following Competencies: Customer Service. Store Operations. Clerical and Administrative. Communications. Electronic Checkout System. Safety and Housekeeping.

REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS): To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. The score you receive is a measure of the degree to which your background matches the competencies required.

If, after this review, we determine that you inflated your qualifications and/or experience we can and will adjust your score to more accurately reflect your qualifications for this position. Please follow all instructions carefully as errors or omissions may affect your rating. Based on the results of the evaluation process, we place those who apply under delegated examining procedures in one of the following quality categories:

Best-Qualified: Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.

Highly-Qualified: Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.

Qualified: Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.

We send candidates in the Best-Qualified category to the hiring manager for employment consideration first. We send candidates in other categories to the hiring manager based on category rating procedures.

Veterans in the Best-Qualified category who (1) provide all applicable and required documents (See the Required Documents section for more information) and* (2)* meet all the positions' requirements are referred before non-veteran candidates. If there are no veterans in the Best-Qualified category meeting these criteria, we refer non-veteran candidates for employment consideration.

Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see

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Background checks and security clearance
Security clearance

Q - Nonsensitive

  • Required Documents


Required Documents

Application packages should include the following documents:

  • Resume: Required. To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume.

See for more information. For qualifications determinations your resume must contain a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

  • Questionnaire: Required

  • Transcripts: If applicable If you are claiming Veterans' Preference, you must submit supporting documents with your application package. These documents must provide acceptable documentation to verify: the type of preference claimed (i.e. 5 point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, "Certificate of Release or Discharge from Active Duty," Showing your Character of Service is required when claiming veterans preference. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If unable to verify Character of Service, you will not receive veterans preference.If claiming 10 pointpreference, you will need to submit a Standard Form 15 "Application for 10-point Veterans' Preference", .

If you are currently serving on active duty and expected to be released or discharged within the next 120 days: You must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

If you are Interagency Career Transition Assistance Program (ICTAP) eligible, indicate on your resume that you are applying as ICTAP eligible. To exercise selection priority for this vacancy you must be well-qualified for the position. Applicants must be well-qualified for the vacancy. Well qualified is defined as possessing the type and quality of experience that exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors. Provide (1) a copy of the agency notice, (2) a copy of your most recent performance rating and (3) a copy of your most recent SF-50, Notification of Personnel Action, showing your current position, grade level and duty location. For more information on ICTAP see

Additional required supporting documentation: Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See for more information.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on the 03/22/2018to receive consideration.

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, , select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

To preview the questionnaire, please go to

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Agency contact information
DeCA EAST Servicing Team







Defense Commissary Agency East 1300 East Avenue Fort Lee, VA US

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Next steps

Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualification requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicant reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews. Once the selection is made, you will receive a notification of decision.

Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit for more information.

Other Notes: Delegated Examining - This announcement may be used to fill Additional vacancies. Those selected for this position must submit a completed and signed OF-306 Declaration of Federal Employment. You may complete and submit this form with your application and other supporting documents, if you choose. Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 03/13/2018 to 03/22/2018

Salary: $14.30 to $18.59 per hour

Pay scale & grade: GS 4

Work schedule: Part-Time - 32 Hours

Appointment type: Permanent